Don't trust technology!

Technology is an integral part of our lives.  We depend on a working internet, cell towers that function, the latest gadget.  They’re all so amazing when they work.  And incredibly frustrating and stressful when they don’t.

Are you prepared for them to fail at the worst time possible?  You’d better be.  Because it’s going to happen.  You can pretty much be sure of that!

I’m all about strategies; it’s what I’m known for.  Stress strategies, success strategies, you name it.  Now I’ve added technology strategies to my repertoire because I’ve had to.  You should too.  Let me share a few quick stories to tell you why.

Last September I was leaving for a trip to Florida for some training.  I was going to be picked up by my sister-in-law.  All good - until the morning of the trip when my iPhone decided to take a journey to la-la land.  First, all my contacts were gone.  All of them including my sister-in-law’s phone number which I never memorized because it was ON MY PHONE!  Then the phone began cutting out during calls and texts.  What???  How could I travel without a phone?  How would she know where to meet me, when I would arrive?  My flight was less than 3 hours away.  What was I going to do?

I went to Verizon and asked for help.  I was told I would be about 8^th in line, about a 40 minute wait.  I told them I had a flight to catch and they said I was 8^th in line and had to wait about 40 minutes.  Luckily I teach stress-busting strategies or I would have been in real trouble.  The wait turned out to be 20 minutes.  They couldn’t fix the phone.  They did notice that nobody had contacts on their phone because of a mix-up on the upgrade that just happened.  They actually were there but not under contacts (just what we all need…a mystery search!) They were going to have to ship my phone out and send me a new one in about 5 days.  What??? 

I’m actually really lucky.  For some unknown reason, I took along my old Droid phone.  They reactivated that and thankfully I made my flight.  The new phone arrived but it had a problem.  It wouldn’t connect to iTunes which meant it couldn’t pick up the music.  Off we go again.  The third one also had some issues so that went back.  A month later, I was back with a working phone.  A month!

Strategy #1?  Back up, back up, back up.  Use sites like Carbonite, a service that is continually backing up your computer.  Back up to non-technology.  I copied down all my phone numbers, all the dates on the calendar.  I try to do that once a week.  Because you can’t trust technology. 

I travel for business and have run into a new problem.  Hotels are finding they can’t handle all the technology people bring along with them now.  I’ve been in 5 separate places this year that had intermittent internet.  One place told me that although they only had 27 units, they sometimes had over 200 devices using the internet at one time.  I had a laptop, iPhone and IPad.  I see what they’re saying.  Technology is growing faster than the infrastructure to support it.  If I wanted to use the internet at one place, I had to do so before 7 am or after 11 pm

Strategy #2:  Expect and prepare for the worst.  Call ahead and see if the place you’re staying at has a cord to plug the laptop in.  Oh yeah, bring a laptop if you really need the internet.  IPads and other tablets are the last to get the signal for some reason.  If you need a file in your travels, better have a hard copy or back up thumb drive just in case.  To quote the favorite line from my friend David at Kaleidoscope Theatre, “It’s better to have it and not need it, than need it and not have it.” 

Think of how technology was affected on that horrible day in Boston or what’s going on right now in Moore, OK.  Technology can’t handle all the calls on days like those.  We have to be prepared for the what ifs.  Texting, Facebook and Twitter are sometimes the best way to communicate when phone lines are down.  It’s how I found out my nephew, his wife and their baby were safe after just leaving the Boston marathon. 

Strategy #3:  Have a plan to communicate with loved ones should the usual technology fail.  Make sure everyone knows the plan.  Have a backup for that plan.

That goes for non-technology issues as well.  Be prepared for bad storms, possible fires.  Don’t wait til the last minute.  Have the water, the non-perishable food, the batteries, maybe even the generator.  Keep important papers safe.  

I love my technology but I’m prepared for it to leave me whenever it feels like it.  I don’t live in fear of it because I live by the motto “prepare for the worst but expect the best”.  And that’s a less stressful way to live.  You can do if you plan for it.

Got to go… starting to thunder…and I need to unplug this laptop!  Be safe out there!

Candy Crush Saga Life Lessons

If you have a smart phone, tablet or Facebook, you’ve probably played the game Candy Crush Saga. I fell prey to it about a month ago (thanks a lot Val!) using it to relax at the end of a long work day.  It’s fun, it’s relatively easy (or it was), it’s often frustrating and it has hidden rewards when you least expect it.  That’s if you play it mindlessly.  Once you begin to understand the game, everything changes.

As I was playing the game the other day, it reminded me that life is the same way.   It’s fun at times, often frustrating and has hidden rewards when you least expect it.  Once you understand the game of life, the strategies that help you design your life the way you want it, everything changes. 

In Candy Crush, random awards show up, candies that have varied powers to help you win the game.  In the beginning, I didn’t know where they came from or if I had any power to make them appear.  Then I watched.  Four in a row = striped candy.  T-shape = wrapped candy.  Five in a row – mega candy with all sorts of power. 

Once you learn how to create them, you get a big more control over the game.  You get to play with bumping the special candies into each other to really increase your abilities to win.  Great to know these strategies especially when time is running out. 

So many lessons for our lives in the random candies falling in a game.  Here’s what I came up with:

1. Just like the candy falling, events good or pad, people happy or otherwise, fall into our lives right from the start.  We can’t control what or who shows up.  We just have to keep playing the game of life.  What we can control is how we react to them.  We can get frustrated and give up, or figure things out and keep playing.
   
2. As we start to play (grow), we learn.  Three of a kind forms a row and it drops out. If we want to win the game, we must be looking to eliminate those things that stand in the way of success, whatever that means to us.
   
3. Jelly = stuck!  For many levels of the game, the goal is to remove the jelly.  In life, we need to come up strategies to help us get unstuck too.  We just need to gather the ones that work for us.
   
4. As we go through levels (grow up), life gets tougher. The good news is we get smarter – if we practice.  If we keep noticing what works, if we learn.  Learning is the key.  It always has been.  If we stay mindless we can still play the game and occasionally win but we don’t get as far as we could and it can be a very stressful journey.
   
5. Those special rewards can be repeated over and over once we figure out how to make them happen.  Some give you great power in the game just as in life. They’re like great strategies. You come into life without knowing the best ones for dealing with stress, relationships, health and money.  You can stumble on great ones every now and then and feel lucky. Or you can learn them from books, TV shows, from someone who’s figured them out and use them in your own life so that you take charge of how to make your life easier and more successful.
   
6. You can ask for help.  After you’re played a certain amount of time, the game has been designed to stop you.  Now their goal is to have you so hooked, you’ll pay to go to the next level.  Or you can ask a friend, usually on Facebook.  I love that.  I’ve never paid.  I can wait til it lets me play again.  I choose to be patient.  In fact, I’m grateful that it stops me so I don’t spend too long playing games no matter how much fun or additive they are.  I have a business to run and while I can justify a few minutes distraction, I certainly can’t let it use up too much time
   I haven’t asked a Facebook friend for help yet but I like knowing I could.  People would help me – at first.  As long as I helped them when they needed it and didn’t constantly pester them with requests.  Same as life.  Help a friend when you can but don’t take advantage of that friendship.
   
7. Don’t forget the goal.  In the game you’re looking for 3 of a kind, for special candies but if you forget the goal of the game, you lose.  And you lose quickly.  Whether it’s to remove all the jelly the candies are stuck in or to bring all the fruit home, you’ve got to keep your eye on the finish line.
   You can play the game of life with no goal but you won’t get where you want to go.  You’ll be blown about like an airplane without an autopilot or GPS.  Your life will be an endless game of maybe, an often frustrating one.
   But if you know your goal, if you learn and use strategies along the way, if you’re patient as obstacles pop  up – and  they will both in the game and in life – you can really enjoy the process as you go along the journey.

Fly the funny skies :)

I was on a flight two days after the events in Boston took place.  I wasn’t sure what security was going to be like but got there early enough just in case it was slower than usual.  Not bad, nothing excessive.  So far so good.

My flight was packed and I’m pretty sure people were a little more nervous than usual.  I was on my favorite airline – Southwest – and was on the plane in the first group, settling myself into an emergency exit window seat.

I’m sure the crew was also a bit more nervous that the week before.  How could they not be? They were dealing with the potential re-admittance of small knives on board and now the uncertainty of what the events in Boston might mean.

Here’s how they handled things – with humor.  The head flight attendant at the door was manning the microphone as passengers entered.  As each new group entered, he said things like, “See that empty seat right near you?  Sit down!”  “See that person pretending to be asleep so you won’t sit near them, climb over them and sit down!”  He got our attention to be sure.  People started smiling.  “We’re not leaving unless you sit down…and we really want to leave.”

As soon as everyone took their seat, he began the safety procedures speech.  I wish I had written it all down because it was fabulous.  You had to listen just to see what he was going to say next.  “We’re flying over water on this trip so in case we have a water landing, put this toilet seat shaped vest over your head, don’t blow it up til you get outside the plane and be sure to put your make-up on -  because if you’re wearing this vest, you WILL be on TV!” 

Now no one wants to think about what it would mean if you’re wearing a life preserver on a plane but we all giggled at that one.  He also said not to expect an emergency because if there was going to be one, the crew would have stayed in bed at the hotel that morning.

He reminded us that it was a smoke free flight and that those who chose to smoke would be escorted onto the wing for their rendition of “Gone With the Wind” or “Bye Bye Birdie”. 

As we neared the point where we were about to take off he said he was going to dim the cabin lights… “You’re getting sleepy…….”

I loved this guy and this airline.  They took what was a potentially stressful day and made it fun.  Instead of thinking of scary possibilities, we were chuckling along with him. 

We can all learn something from him.  The tougher the time, the more we need to use a little gentle humor to derail (deplane?) the stress.   Sometimes we make matters worse by ratcheting up the atmosphere when we actually have the chance to make it fun. 

I lived by this theory as a classroom teacher.  Kids don’t like math?  Use humor and fun as often as possible.  For the flight school I used to own, same thing.  We even adopted the motto “We make aviation fun!”  It didn’t interfere with our safety record or in the classroom with the importance of a good education but it did make it worth showing up for.

What stressful situation can you lighten by adding a dose of humor to it?  It’s really up to you… it’s your life, your flight…so buckle up and smile the stress away!