Are you prepared for them to fail at the worst time
possible? You’d better be. Because it’s going to happen. You can pretty much be sure of that!
I’m all about strategies; it’s what I’m known for. Stress strategies, success strategies, you
name it. Now I’ve added technology
strategies to my repertoire because I’ve had to. You should too. Let me share a few quick stories to tell you
why.
Last September I was leaving for a trip to Florida for some
training. I was going to be picked up by
my sister-in-law. All good - until the
morning of the trip when my iPhone decided to take a journey to la-la
land. First, all my contacts were
gone. All of them including my
sister-in-law’s phone number which I never memorized because it was ON MY
PHONE! Then the phone began cutting out
during calls and texts. What??? How could I travel without a phone? How would she know where to meet me, when I
would arrive? My flight was less than 3
hours away. What was I going to do?
I went to Verizon and asked for help. I was told I would be about 8th in
line, about a 40 minute wait. I told
them I had a flight to catch and they said I was 8th in line and had
to wait about 40 minutes. Luckily I
teach stress-busting strategies or I would have been in real trouble. The wait turned out to be 20 minutes. They couldn’t fix the phone. They did notice that nobody had contacts on
their phone because of a mix-up on the upgrade that just happened. They actually were there but not under
contacts (just what we all need…a mystery search!) They were going to have to
ship my phone out and send me a new one in about 5 days. What???
I’m actually really lucky.
For some unknown reason, I took along my old Droid phone. They reactivated that and thankfully I made
my flight. The new phone arrived but it
had a problem. It wouldn’t connect to
iTunes which meant it couldn’t pick up the music. Off we go again. The third one also had some issues so that
went back. A month later, I was back
with a working phone. A month!
Strategy #1? Back up,
back up, back up. Use sites like
Carbonite, a service that is continually backing up your computer. Back up to non-technology. I copied down all my phone numbers, all the
dates on the calendar. I try to do that
once a week. Because you can’t trust
technology.
I travel for business and have run into a new problem. Hotels are finding they can’t handle all the technology
people bring along with them now. I’ve
been in 5 separate places this year that had intermittent internet. One place told me that although they only had
27 units, they sometimes had over 200 devices using the internet at one time. I had a laptop, iPhone and IPad. I see what they’re saying. Technology is growing faster than the
infrastructure to support it. If I
wanted to use the internet at one place, I had to do so before 7 am or after 11
pm
Strategy #2: Expect
and prepare for the worst. Call ahead
and see if the place you’re staying at has a cord to plug the laptop in. Oh yeah, bring a laptop if you really need
the internet. IPads and other tablets
are the last to get the signal for some reason.
If you need a file in your travels, better have a hard copy or back up
thumb drive just in case. To quote the
favorite line from my friend David at Kaleidoscope Theatre, “It’s better to
have it and not need it, than need it and not have it.”
Think of how technology was affected on that horrible day in
Boston or what’s going on right now in Moore, OK. Technology can’t handle all the calls on days
like those. We have to be prepared for
the what ifs. Texting, Facebook and
Twitter are sometimes the best way to communicate when phone lines are down. It’s how I found out my nephew, his wife and
their baby were safe after just leaving the Boston marathon.
Strategy #3: Have a
plan to communicate with loved ones should the usual technology fail. Make sure everyone knows the plan. Have a backup for that plan.
That goes for non-technology issues as well. Be prepared for bad storms, possible
fires. Don’t wait til the last minute. Have the water, the non-perishable food, the
batteries, maybe even the generator. Keep
important papers safe.
I love my technology but I’m prepared for it to leave me
whenever it feels like it. I don’t live
in fear of it because I live by the motto “prepare for the worst but expect the
best”. And that’s a less stressful way
to live. You can do if you plan for it.
Got to go… starting to thunder…and I need to unplug this
laptop! Be safe out there!